Meet Natalie Osborn

Travel Advisor at Envoyage in Rotorua, New Zealand

About Me

I am delighted to share my journey in the travel industry, which began in November 1996 within a Flight Centre shop as a travel agent. In September 2004, I transitioned from the store environment to the flexibility as a travel broker, and I fully embraced this new chapter. As I continue my journey as an independent travel agent, I am excited to embrace a fresh opportunity with Envoyage, a purpose-built brand for travel entrepreneurs within Flight Centre Travel Group.

With over 28 years of experience, I am passionate about curating exceptional travel experiences for my clients. My expertise includes leisure holidays, adventure trips, business travel, and special occasions such as weddings and honeymoons.

I have access to an extensive range of travel products, including flights, tours, cruises, hotel bookings, car rentals, transfers, and travel insurance. Sharing my knowledge and love for travel is something I am really passionate about.

As a certified CLIA Master Cruise Specialist through the Cruise Lines International Association, I offer an in-depth knowledge of worldwide cruising options, allowing me to offer you many different cruising experiences across many global cruise lines.

My goal is to deliver outstanding service and value, saving you time so you can focus on the excitement of your journey. I am equipped to handle various aspects of your travel and tailor the perfect trip to your needs.

I am based in Rotorua, and proudly serve clients from all over New Zealand and beyond. I look forward to the opportunity to assist you in planning your next trip!

Specialties

  • Destinations
Africa
Australia
Canada
Europe
Egypt
Indonesia
Japan
Pacific Islands
Singapore
Thailand
United Kingdom
USA
Vietnam
  • Travel Style
Adventure
Cruise
Expedition
Family
Premium/Luxury
Seniors Travel
Touring
Ski
Honeymoons
Solo Travel
Round the World Airfares
Rail Journeys

Client Testimonials

Kyoko and I have been clients of Natalie’s for several years and can confidently say she is second to none. She’s personable, highly knowledgeable, and her experience in the industry really shows. Natalie’s attention to detail, integrity, and trustworthiness set her apart—nothing is ever too much trouble, and she’s always willing to help. We appreciate her honest, upfront approach and her ability to secure the best outcome with no surprises along the way. Natalie offers exceptional value for money, and I wouldn’t consider using anyone else—even if others were cheaper.
– Glenn Austin
We have had the pleasure of booking multiple trips with Natalie for nearly a decade now, and I can confidently say her service is nothing short of exceptional. Her vast knowledge of destinations and attention to detail ensured all of our trips are tailored to our needs. Many times Natalie has gone over and above what was expected including Covid lockdown cancelled travel plans. I wholeheartedly recommend Natalie to anyone seeking a reliable, experienced and truly exceptional travel professional.
– Ian and Michelle Gould
Natalie Osborn has been our only travel advisor for over 20 years - provide the brief on countries/time frames, then let Natalie plan the arrangements and provide all the documentation ready to go.
– Graham and Lyn M